We are truly sorry you are having troubles activating your Beddit's Automatic Measurement. This step-by-step guide is meant to help you recognize the root of the problem and troubleshoot it right away.
Remember, your Beddit needs to be placed on top of your mattress at chest (heart) height, underneath a thin sheet and in an area where you sleep the most.
First lets check the Automatic Measurement is activated correctly. Do you see a "V" mark next the the Automatic Measurement box in settings?Yes No