Support

Product

  • Can I use Beddit in every bed?

    You can use Beddit in most beds. But a water bed or an electric heated mattress pad may create interference that affects Beddit's accuracy.

  • Can I use Beddit for two people sleeping in the same bed?

    Yes, Beddit is designed to track sleep in a shared bed. You will need one sensor and one phone per person.

  • Does Beddit have to be plugged into a power outlet?

    Yes, keep Beddit continuously plugged into a power outlet using its power adapter. This way, your Beddit is always ready to monitor your sleep.

  • How do I install and set up the Beddit Sleep Monitor?
    1. To keep Beddit from sliding, place the bumpy side down, facing the mattress. If you use a mattress pad, place Beddit on top of the mattress pad.
    2. Place Beddit horizontally across the area of the bed where you sleep. Beddit should be right under your heart when you're in bed.
    3. Arrange your top bedsheet so that it covers Beddit. The cable will hang over the side of the mattress.
    4. Connect the USB cable to the power adapter and plug it into a wall outlet.
    5. Arrange the cable so that it's not in your path to and from the bed.
    6. To start recording your sleep, download the Beddit app from the App Store and follow the onscreen instructions.
  • Do I need to charge my phone next to the bed?

    We recommend that you charge your phone near the bed all night. Charging the battery is only part of the reason. When your phone is on the bedside table, its microphone can pick up your snoring and also deliver the best smart alarm experience.

  • Is Beddit connected via Bluetooth or does it have built-in memory?

    Keep your phone connected via Bluetooth to your Beddit sleep monitor all night long. Measuring your sleep creates a large amount of data, and the best way to have your results instantly available in the morning is to stream the measurements to your phone continuously.

  • Why don't I see my Beddit sleep monitor listed under my Bluetooth devices?

    Use the Beddit app to connect your device to the Beddit sleep monitor. The Beddit sleep monitor doesn't appear under Settings > Bluetooth on your iOS device.

  • Do I have to sleep on top of the sensor? What happens if I roll over on the side?

    You must sleep on top of the sensor for Beddit to measure your sleep, heart rate, and breathing. You don't need to sleep in the middle of the sensor, but at least some part of your upper body needs to touch the sensor. Beddit works in any sleep position—side, stomach, or back. If you move off the sensor, the Beddit app concludes that you're awake or away from the bed.

  • Does Beddit work in combination with a CPAP machine?

    Yes, Beddit works in coordination with a continuous positive airway pressure (CPAP) machine. In fact, many customers use a Beddit in combination with CPAP treatment to monitor how well the treatment improves their sleep.

  • Do I have to tell the Beddit app when I go to sleep or wake up? How do I turn on automatic measurement?

    You don't need to open the Beddit app or push any buttons at bedtime when you enable automatic measurement. Just go to bed and sleep. Beddit senses when you're lying in bed and when you've gotten up.

    How to enable automatic measurement

    1. Tap the Settings icon on the top right of the Beddit app.
    2. Tap Automatic Measurement. A pop-up window appears. Tap Allow.

    If you don't want to use automatic measurement, you can track your sleep manually. If you choose this option, you'll need to open the Beddit app before you go to sleep.

  • Can I sync my Beddit sleep information with the Health app?

    Yes, Beddit can sync sleep time, heart rate, and respiration data to your iPhone or iPod touch with the Apple Health app. This information also appears in the Clock app under Bedtime.

    To activate health kit synchronization, tap Settings > Apple Health > Connect. Tap Turn All Categories On > Allow.

    Beddit syncs your sleep results after every night. After a few days, you'll see the summary.

  • Can I use the Beddit app without the Beddit Sleep Monitor?

    No. The Beddit app requires you to pair with a Beddit Sleep Monitor to track your sleep.

  • When will Beddit 3 features be fully supported on Android?

    For questions related to Beddit feature or service support for Android, please call your local Apple Support Center for more details.

  • What if my Beddit sleep results aren't syncing?

    Log out of the Beddit app on all your devices, then log back in to the Beddit app. This should force the devices to sync your sleep data.

  • How do I use alarms with the Beddit app?

    To set an alarm

    1. Tap the alarm bell at the top left of the Beddit app screen.
    2. You can set up to three alarms. Swipe left or right to view each alarm.
    3. Tap the alarm that you want to set.
    4. Use the dials to select the hour and minute for your alarm.
    5. Choose your alarm sound.
    6. Enable Smart Alarm if you want the Beddit app to wake you from a light sleep stage so that you feel refreshed. If you prefer a standard alarm, don't enable the Smart Alarm feature.
    7. Tap Done. The activated alarm time appears at the top left of the screen.

    The Beddit app automatically silences notifications from your phone when you're asleep.

    To turn off the alarm

    1. Tap the alarm bell at the top left of the Beddit app screen.
    2. Swipe right until you see the Off alarm screen.
    3. Tap Done.
  • What do the sleep results in the Beddit app mean?
  • Where can I find the Beddit serial number?

    You don't need a serial number or product code to get support for your Beddit product.

  • How do I get started with sleep tracking?

    If you're new to sleep tracking, we suggest that you track your sleep for two weeks before you dig into the details. Keep an eye on your SleepScore, Sleep Time, Sleep Efficiency, and Heart Rate during this period. Together they give you a good view of the quantity and quality of your sleep. A SleepScore of over 75 means that you had a good night's sleep. You can follow your results in the weekly history.

  • How do I get the most accurate results?

    Press the Sleep button in the evening to get the most accurate results. While it takes a few extra seconds to start the measurement manually, it allows you to record the moment you plan to start sleeping. It's also the easiest way to avoid measuring awake periods while you read a book, play a game, or watch TV in bed before you sleep.

    You also get better results when you place the Beddit sensor where you're most likely to sleep.

  • How can I use my results to improve my sleep?

    Measure your sleep until you get a high SleepScore, preferably above 75, or a score that's significantly higher than usual. Think about what you did (or didn't do) the previous day and evening. Then try to repeat the pattern. Monitor the results and make small adjustments as you learn what improves your sleep.

  • How do I know if I had a good night's sleep?

    A SleepScore over 75 indicates that you had a good night's sleep. Your SleepScore combines several factors related to sleep quality, including those displayed beneath the score. These details show the previous night's numbers and compare them to your average numbers.

  • How can I avoid gaps during the night?

    The Beddit sleep monitor tracks your sleep when you lie on top of it. If you move off the sensor, Beddit concludes that you're awake, so you'll see a gap in the results. To avoid these gaps, position the sensor so that it offers the best coverage of your sleeping area.

  • Are sleep cycles and sleep patterns the same thing?

    No, they're not. Sleep patterns broadly describe the behavior of many aspects of sleep. Sleep cycles refer to how your body shifts from light to deep sleep stages throughout the night.

Technology

  • How does Beddit 3 measure Heart Rate and Breathing?

    Beddit 3 measures tiny body movements in response to the heart pumping blood (cardiac contraction), and the breathing effort (thorax expansion). You can see the same effect by standing on an old-fashioned spring scale and watching the ticker flinch with every heartbeat. We spent years filtering the signal from the noise and became exceptionally good at it. Find out more about the underlying principle, called ballistocardiography, on Wikipedia.

Need help? Beddit is now part of Apple. Contact Apple for support.